POLICIES
Refund Policy
VISITOR DOWNLOAD LIMIT
bigVAULT currently limits Visitor download access. Visitors
may retrieve data files from your Vault, up to a maximum of 50% of your total
Main Vault space per each 24-hour period. (The Download Limit)
For example: If your total Main Vault Size is 1GB, Visitors may download up to
500MBs within a 24 hour period.
The Download Limit is set by bigVAULT, at its sole discretion, bigVAULT reserves
the right to change the visitor Download Limit calculation method without
further notice.
bigVAULT owners currently have unlimited download access from Main Vaults.
If you would like information about purchasing a higher Download Limit
please contact corporatesales@bigvault.com .
SECURITY
bigVAULT does not support FTP, WebDav or
Web Folders. Our bvDRIVE client enables direct access to your Vault as a
drive letter.
bigVAULT requires cookies enabled in your browser. Upload requires acceptance
of a Java applet. Some corporate and institutional firewalls limit these policies.
LIMITATIONS
bigVAULT currently supports uploading
of up to 1000 files simultaneously and single file downloading. Our bvDRIVE client has
no such limitations.
Our site is optimized for Internet Explorer 5 and higher. Netscape users may experience difficulty
downloading files with spaces in the filename. Macintosh users must use Netscape 4.7 or higher.
*bvPLUS+
You must purchase 1 license per computer. Mapped Network drives require additional client licenses. More info
bvPLUS and bvDRIVE will only work in Microsoft Windows Operating System Environments
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